Privacy Policy
Vigeo Care Center & Aesthetics
Vigeo Care Center & Aesthetics (“Vigeo,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the rights you have regarding your data.
1. Information We Collect
We may collect the following types of personal data when you interact with our website, book appointments, or use our services:
Contact details such as name, email address, phone number, and mailing address.
Appointment and service information including insurance provider, preferred dates/times, and treatment history.
Payment information such as credit/debit card details, billing address, and payment history (processed through secure third-party providers).
Technical information such as IP address, browser type, device identifiers, and usage data collected through cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Schedule and manage appointments, provide healthcare and aesthetic services, and process payments.
Communicate with you about services, reminders, promotions, and updates.
Maintain our records, comply with legal obligations, and improve our website and services.
3. How We Share Your Information
We do not sell your personal information. We may share data with:
Service providers and partners (including GoHighLevel, our patient-management platform) who assist with scheduling, communication, payment processing, and marketing.
Contractors, consultants, or professional advisers who require the information to perform work on our behalf.
Regulatory authorities when required by law.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards—such as encryption and access controls—to protect your data from unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We retain personal data only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to certain processing activities.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [insert contact email/phone].
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze site traffic, and personalize your experience.
You can adjust your browser settings to refuse cookies, but some features may not function properly.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Terms of Service & Office Policies
The following policies apply to all patients and visitors of Vigeo Care Center & Aesthetics.
Accepted Insurance
We accept Aetna, Blue Cross Blue Shield, Cigna, Humana, Meridian, United Healthcare, and Medicare.
Insurance coverage will be verified prior to your appointment.
Appointment, Cancellation, and No-Show
Please notify us at least 24 hours in advance if you need to cancel or reschedule.
Late arrivals may result in a shortened appointment or rescheduling.
No-shows or cancellations with insufficient notice may incur a no-show fee billed to the patient (not covered by insurance).
After-Hours Calls
After hours include evenings, weekends, and holidays outside our regular office schedule (Tue/Wed/Fri 9–5:30, Thu 10–7:30, Sat 9–2).
Urgent medical concerns: call our main number [insert number]. After-hours calls may incur a $150 fee (not covered by insurance).
Non-urgent matters should be addressed during regular hours or via our patient portal/email.
In a medical emergency, call 911 or visit the nearest emergency room.
Payment Policy
Payment, co-pays, and deductibles are due at the time of service.
Certain elective or non-covered services will be disclosed in advance.
We offer payment plans through Cherry. Apply at http://allergandatalabs.app.link/462G365W9Pb
Medication Refills
Request refills through our patient portal, by having your pharmacy contact us, or in person at a scheduled visit.
Please allow 24 hours for processing.
Refill requests may be denied if appointments or required lab tests are overdue.
Contact Us
For questions about this Privacy Policy or Terms of Service, or to exercise your data rights, please contact:
Vigeo Care Center & Aesthetics
1442 Merchant Dr. Algonquin, IL 60102
Phone: (224) 241-8427
Email: info@vigeocare.com
Last Updated: January 28, 2026