We use the information we collect to:

• Schedule and manage appointments, provide healthcare and aesthetic services, and process payments.

• Communicate with you about services, reminders, promotions, and updates.

• Maintain our records, comply with legal obligations, and improve our website and services.

We do not sell your personal information. We may share data with:

• Service providers and partners (including GoHighLevel, our patient-management platform) who assist with scheduling, communication, payment processing, and marketing.

• Contractors, consultants, or professional advisers who require the information to perform work on our behalf.

• Regulatory authorities when required by law.

We implement reasonable administrative, technical, and physical safeguards—such as encryption and access controls—to protect your data from unauthorized access, disclosure, alteration, or destruction.

We retain personal data only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Restrict or object to certain processing activities.

• Withdraw consent for marketing communications at any time.
  To exercise these rights, please contact us at (224) 241-8427 / info@vigeocare.com.

Our website uses cookies and similar technologies to improve functionality, analyze site traffic, and personalize your experience.

You can adjust your browser settings to refuse cookies, but some features may not function properly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

• Please notify us at least 24 hours in advance if you need to cancel or reschedule.

• Late arrivals may result in a shortened appointment or rescheduling.

• No-shows or cancellations with insufficient notice may incur a no-show fee billed to the patient (not covered by insurance).

• After hours include evenings, weekends, and holidays outside our regular office schedule (Tue/Wed/Fri 9–5:30, Thu 10–7:30, Sat 9–2).

• Urgent medical concerns: call our main number (224) 241-8427. After-hours calls may incur a $150 fee (not covered by insurance).

• Non-urgent matters should be addressed during regular hours or via our patient portal/email.

• In a medical emergency, call 911 or visit the nearest emergency room.

• Payment, co-pays, and deductibles are due at the time of service.

• Certain elective or non-covered services will be disclosed in advance.

• We offer payment plans through Cherry. Apply at https://pay.withcherry.com/vigeo-aesthetics-llc

Medication refill requests can be submitted through the following methods:

• Online patient portal: Patients can request refills through our secure online portal, accessible via our website.
• Phone Call: Patients may their pharmaies and have them contact the provider directly..
• In-person requests: Patients can request refills during scheduled appointments with their healthcare provider.
• Patients are encouraged to request medication refills in advance to prevent interruptions in their treatment regimen. Please allow 24 hours to process refill requests.
• Prescription refills are subject to approval by a healthcare provider.
• A refill request may be denied if you missed a scheduled appointment, are not up to date on required laboratory tests, or have not had your annual physical exam.